Effective communication is critically important for any successful business. You might be a great artist, but if you can’t effectively communicate with clients and promote your work, you’ll limit your potential. Here are five main areas where effective communication is essential: customer service, client meetings, marketing your business, pitching potential clients, and face-to-face networking
Secrets of effective communication in business:
Confidence isn’t just what comes out of your mouth; it also extends to your body language. Moreover, it can be helpful if you practice your introductions with a trusted friend or colleague beforehand. Tips for confident body language include smiling, shaking hands firmly, making eye contact, and carying business cards.
Ask appropriate questions
When promoting your services to prospective clients, you must make your pitch customer-focused. Tell customers how your product/service will best meet their needs, instead of stating what you think will be the product/service’s benefits. Therefore, asking the client the right questions to better understand their needs will help you a great deal in the long term.
Speak, pause, listen
This is one of the best secrets of effective communication in business. When meeting with a client, many people tend to rush through several ideas so the client can hear everything. However, the client might start to feel as though their opinion has been ignored, so it’s important that you avoid all distractions and focus squarely on maintaining a one-on-one conversation with the client. Say what you have to say, pause and then listen to the other person. You can then respond appropriately and move on with the conversation.
When writing your marketing copy, make sure it is clear, precise and action-provoking. If writing isn’t your strength, it is best that you hire someone to either create or proofread your marketing copy. It is also important that you take a look at what you consider as impressive marketing copies. Highlight and take notes on them so you can learn the best practices.
Ask for feedback
Keep long-term relationships with your clients by regularly asking for feedback about your products and services. How you do it doesn’t matter as different businesses have their own different ways of doing surveys. However, all that matters is that you continually improve your own surveys.
If you advertise your business through social media networks, you need to respond quickly to tweets and posts of your clients. Make sure you address issues tactfully and quickly and avoid confrontation. When you’re contacted offline, it’s also wise to respond quickly and professionally.
Immune responses are your body’s natural way of protecting itself. An allergic reaction is defined as hypersensitivity to a particular substance, called allergens. These allergens may cause a hyped reaction via contact with your skin, through inhalation, injection or swallowing. Hence, the symptoms of allergic reactions will typically present themselves in the nose, eyes, skin, and digestive tract. The allergens themselves are not harmful substances. However, in some people, they cause the immune system to overreact. Some of the commonly known allergens are dust, mite, mold, pollen, food, drugs, insect bites, dander, latex and food preservatives.
Types of allergic reactions:
Different types of reactions occur in response to various types of allergens. The symptoms may vary from mild to moderate to severe reaction.
An allergy causes hay fever or seasonal allergic rhinitis to pollen grains. The symptoms include continuous sneezing, itching, and watery eyes, burning sensation in the throat, running nose and body ache.
It is a life-threatening condition characterized by inflammation of airways in the respiratory tract. The inflammation can cause constriction of airways, thus affecting the normal breathing process. The symptoms include difficulty in breathing, tightness in chest, coughing, and wheezing. Asthma is often triggered by hay fever, infections or even heavy exercise.
It is a fatal allergic condition that can be triggered by the reaction to any food, insect bite or medicine. The common symptoms of anaphylaxis are shortness of breath, wheezing, coughing, swelling of tongue and throat, nausea, vomiting, abdominal discomfort, nasal congestion and lightheadedness.
Anaphylactic shock is defined as a condition in which there is sudden fall in blood pressure. This is due to the excessive enlargement of blood vessels that can cause a dangerous drop in blood pressure. This results in the inadequate supply of blood to various organs in the body. It is a life-threatening condition and requires immediate emergency care.
These days, allergies have become quite common with practically everyone suffering from some form of allergy or the other. Mild allergies can be easily managed by avoiding allergens in the first place. Over-the-counter drugs can
help in treating the symptoms. These drugs are known as anti-histamines that reverse the effects of histamine. Some of the other over-the-counter products include nasal balms, decongestants, histamine blockers, saline nasal washes and eye drops.
Sudden allergic reactions can be fatal and require immediate medical attention. Immunotherapy or desensitization is used mainly for severe cases of allergy. It requires a series of injections to desensitize the immune mechanism.